Frequently Asked Questions
Answer: If your site has been deleted it has violated our terms of service which are. In order for all users to enjoy our service and keep us running smoothly we have a few simple rules. If you cannot follow these rules please find a different service with which to host your site. No adult (porn sites) of any kind will be allowed on our service. No warez (sites that contain illegal file downloads) sites will be allowed on our service. No sites exploiting children under the age of 18. Including modeling sites of young children. No sites containing illegal music files (mp3 or other) will be allowed on our service. FREE sites used primarily for storage will be removed from our servers. This is site hosting, not file storage. If you would like to store files, you may do so with any of our paid hosting packages (Bronze, Silver, or Gold). 0catch.com reserves the right to remove any site for the above stated reasons, and will use its own understanding of the above rules to determine what constitutes a breach of our terms of service. By signing up for our service you agree to the above.
Back to TopAnswer: All paid accounts have the banners removed. This is the only way to have the banner removed, besides making it a pop up banner.
Back to TopAnswer: We remove free sites that have been inactive for 45 days.
If you had a site and are now getting a File Not Found error when trying to access your site, it is most likely because we removed your site from our network. We delete sites that are abusing our service, so those who use the service, as it is intended, have fast, reliable service. We delete FREE sites with the following file types if we feel they are abusing us: exe, ra, rar, wmv, wma, zip, mp3, mpge, ace, bogus jpg, and others. We delete hundreds of sites per day and will not hesitate to delete any free site abusing our service.
Free hosting accounts may NOT upload any files over 1Mb. This is considered storage of files since you cannot use them with your website. We do not allow (image only) sites, or (image galleries) on Free accounts. This means that you can use images, but you may NOT have (image only) sites or (image galleries) with a free account. If you would like to have an image gallery please upgrade your account to any of our paid services (Bronze, Silver, or Gold). Free web hosting accounts may have a few music files to use with your sites. We allow a few .midi and .wav files on free accounts for website purposes. NO download sections for these music files, please. The music files are for website use only on free accounts. Any other music types other than .midi and .wav would require an upgraded account.
NO mp3, exe, zip, rm, ra, rar ,mpeg, wma, wmv, pdf, tar, or tar.gz files on FREE accounts, please.
Paid account customers may upload and store any file types. There are no file type restrictions. Paid accounts are only removed for adult content, Fraudulent sites, warez or copywrite issues etc...
Back to TopAnswer: If you had a site and are now getting a file not found error when trying to access your site, it is most likely because we removed it from our network. We delete sites that are abusing our service so that those who use the service as it is intended have fast reliable service. We delete sites with the following file types if we feel they are abusing us: exe, ra, rar, zip, mp3, mpge, midi, wav, ace bogus jpg, and others. We delete hundreds of sites per day and will not hesitate to delete any site abusing our service. You are welcome to sign up again and abide by the terms of service.
Free accounts may NOT have any files over 1Mb. This is considered storage of file, since you can not use
them with your website. We do not allow image only sites, or image galleries on Free accounts. Free accounts
may have a few music files to use with your site, not for downloading purposes. This is the same with all the
file types listed above.
Exceptions: NO mp3's or .exe files for free accounts.
Paid account customers may have any file types. There are no file type restrictions. Paid accounts are only removed for adult content, Fraudulent sites, warez or copywrite issues etc...
Back to TopAnswer:No, we don't. If you need a dedicated server, we recommend you to take a look at these dedicated servers. They are all very powerful and they have been approved by WebHostingSearch.com
Back to TopAnswer: To have your password e-mailed to you, simply go to http://info.0catch.com/lost and fill out the form. Your password will be e-mailed immediately to the email address that you signed up with when you created your account.
If the email address you signed up with is no longer valid, your password will not be sent to you. Please call 1-801-765-9400.
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